Don’t get me wrong. I like to help out friends, especially when it comes to anything electronic related. But almost always, when it comes to computers, it’s better to be in front of the computer. However, that’s not the most ideal in certain instances. And not being there is my biggest source of frustration, not towards the other person, but towards the fact that there are certain things you can do faster when the piece of possessed electronic-ware is in front of you (e.g. try telling folks where to find /HKLM/ in the registry).Just like an auto mechanic can’t fully diagnose an ailing car’s oil leak over the phone, the same goes. Luckily, there’s a better solution somewhere between having to unclog a toilette yourself and finding someone pro to do it for you ($$$).
First step: look through your contacts and find those who are technically savvy.
Second step: Schmooze them with kind words and an In-N-Out bribery (or whatever their vice is).
Third step: Being able to replicate that problem is one of the more important steps to identifying, and fixing what’s wrong. You can record the problem on your system via showmewhatswrong.com/ with no additional software or hardware involved. Did I mention it’s fully functional and free?
Fourth step: Send the unique URL that’s generated (sort of like a private YouTube screening) to your newly found techie friend.
Fifth step: Once figured out, they’re most likely going to have to access your computer remotely. Please make sure you clear out your browsing history and log off of all sites on your browser. Now would also be a good time to think about encryption, for situations like this where you don’t want any private information laying around while someone works on your computer.
Sixth step: Once fixed, thank them for helping you out, and join them in their vice. It makes them feel special.
P.S. I am not a tech savvy person.